Admissions

Getting started is one conversation.

Reaching out is the hardest part, and you have nearly done it. From here, admissions does the heavy lifting. We listen, we recommend the right level of care, we run your insurance, and we get you a start date. A real person answers, takes the time to understand your situation, and never makes you feel judged.

Call 713-904-4699 Request a Call Back

The Process

From first call to first day

Four steps. Most of it happens in a single conversation, and our team carries the paperwork so you do not have to.

STEP 1

Call or request a call back

A real admissions specialist answers, day or night. We ask what is going on, listen without judgment, and start mapping out options. Many of our team are in recovery themselves.

STEP 2

Brief clinical assessment

A short, confidential conversation with a clinician helps us recommend the right level of care, from medical detox to outpatient, based on what you are actually facing.

STEP 3

Insurance verified, cost made clear

If you have your card, we run benefits on the call and explain what is covered and what is not. No insurance? We walk you through private pay options right then.

STEP 4

Intake and treatment begins

For detox, intake can happen the same day. For outpatient, we set a start date that fits work, school, and family. We help coordinate logistics where we can.

Paying for Treatment

Insurance or private pay

Worried about how you will pay for treatment? You are not alone, and you do not have to sort it out by yourself. We will walk you through both options and give you clear answers before you decide.

Using insurance

Most major plans cover treatment with us. We verify benefits for free, usually the same day, and handle pre-authorization so you do not have to fight with your carrier. See what is covered before you commit.

Verify Your Insurance

Private pay

Paying privately means more privacy, faster admission, and no insurance limits on your length of stay. We are transparent about pricing and offer payment options. Private pay clients are also eligible for our Treatment Assurance promise.

Private Pay Guide

Have a coverage question right now? Read how insurance works for rehab or call 713-904-4699.

Where You Might Start

The right level of care for where you are

You do not have to know which program you need. That is what the assessment is for. Detox and residential together make up inpatient care; the rest is outpatient. Here is the range.

Phone Call & Pre-Admission Your first courageous step toward a new life begins here. Medical Detox (if needed) Safe, supported, and cared for as your body begins to heal. Residential Treatment (RTC) Learning and building strength, skills, and confidence for lasting change. Partial Hospitalization (PHP) Where your courageous commitment opens new possibilities. Intensive Outpatient (IOP) Where real-life recovery is set in motion.

Supportive Outpatient (SOP) Additional individual ongoing support.

Aftercare & Alumni Community The journey of growth and service continues with connection, joy, and purpose.

Build the foundation to create lasting transformation.Sobriety is the start. Flourishing is the goal.

Medical Detox

Safe, supervised withdrawal as the first step when the body needs to clear substances.

Residential Treatment

24/7 inpatient care on a residential campus, the most immersive level of treatment.

Partial Hospitalization (PHP)

The most intensive outpatient level, with structured programming most of the day.

Intensive Outpatient (IOP)

Treatment a few days a week while you stay engaged with work, school, or family.

Sober Living

Structured, supportive housing that bridges treatment and independent life.

See All Programs

Aftercare, online treatment, dual diagnosis, family involvement, and more.

For Families and Professionals

Referring someone to treatment

You do not have to be the person struggling to start the call. We work every day with people reaching out on behalf of someone they love or someone in their care.

Families. We help you stage the conversation, understand options, and coordinate a same-day intake when the moment is right.
Physicians and therapists. Refer a patient and we keep you in the loop on level of care and continuity, with consent.
Employers and EAPs. Confidential coordination for employees who need care without losing their footing at work.
Interventionists. When a family is using a professional interventionist, we work alongside them. Learn more about interventions.

Want something you can hand to a loved one? Request a printed brochure and we will mail it in plain packaging. And if what you need right now is broader than treatment, our community resources page lists Texas crisis lines, support groups, and recovery organizations.

Call to Make a Referral

Welcome area at a Positive Recovery campus

Our Commitment

The Private Pay Promise

Complete your program, follow your discharge plan, and if you relapse within a year, you come back for a stabilization stay at no additional cost. We stand behind the work we do, and the alumni community stays with you long after discharge.

How the Promise Works

Request a Call Back

Prefer we reach out to you?

Fill out the form and a real admissions specialist calls you back, often within minutes during the day. No obligation, completely confidential.

In immediate danger? If this is a life-threatening emergency, call 911. If this is a mental health crisis, call or text 988. Then call us when you are stable.

Not sure this is even the right place to start? Start here instead.

Common Questions

Admissions FAQ

The first call takes about 15 to 20 minutes. For medical detox, intake can often happen the same day. For outpatient programs, we set a start date that fits your schedule, usually within a few days.

Yes. Everything you share with admissions is confidential and protected under HIPAA. Calling does not commit you to anything.

If you have an insurance card, having it handy lets us run benefits on the call. Beyond that, just be ready to talk about what is going on. We handle the rest.

Yes. We work with families, employers, EAPs, interventionists, and referring physicians every day. Call the admissions line and we will coordinate the next steps with the person who needs care.

We offer private pay options and will walk you through pricing and payment plans. Cost should not be the reason you do not get help, so call and we will find a path that works.